eBooks Support

E-mail eBook Technical Support

Please use the form below to contact technical support regarding the problem you are having with downloading or accessing your eBook(s). Please be as detailed as possible with the description of your problem or question. Please note: This form is to obtain help with eBooks and audiobooks only. All other submissions should be directed through E-mail a Librarian.

Use the form below to submit your eBook question. Any information you provide is strictly confidential. Required fields are denoted with an asterisk (*). *Your Name: *Email Address: *Library Card Number: *Describe the Problem: *Format Not Applicable Adobe eBook - EPUB Adobe eBook - PDF Kindle Book OverDrive Audiobook - MP3 OverDrive Audiobook - WMA Title(s) of Problem Materials: Error Message Text: Operating System Not Applicable Portable Device Linux Mac OS 10.4 (Tiger) Mac OS 10.5 (Leopard) Mac OS 10.6 (Snow Leopard) Mac OS 10.7 (Lion) Mac OS - Unknown Version Windows 98 Windows 2000 Windows XP Windows Vista - 32 bit Windows Vista - 64 bit Windows 7 - 32 bit Windows 7 - 64 bit Windows - Unknown Version Other Browser: Not Applicable Chrome Firefox Internet Explorer Opera Safari Other Software Application: Not Applicable Adobe Digital Editions Adobe Reader iTunes Kindle App Overdrive Media Console Windows Media Player Other *Device: Not Applicable --- MOBILE DEVICES --- Android BlackBerry Cruz Tablet iPad iPhone/iPod Touch Palm Windows Mobile Windows Phone --- eBOOK READERS --- Aluratek LIBRE BeBook Bookeen (Orizon) Cool-er (Interead) Kindle Kobo Laser EB101 Literati Reader Kobo) NOOK Pandigital Novel Sony Reader --- MP3 PLAYERS --- Coby Creative iPod SanDisk None Firewall: Not Applicable Yes No Unknown

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