Home > Subject Area Research / Automobiles

consumer info

Autoshop 101 
Learn the basics of automotive electronics with free online tutorials and practice tests. Use Automotive Links to find other auto websites.

Autobytel 
Research new and used cars at this site, which includes a Vehicle Selector Aid, Car Dealer Locator, forums, and blogs.

CarCare.org 
Consumer information on automobile maintenance, care, and repair is offered by the Automotive Aftermarket Industry Association.

Cars.Com 
Everything about buying both new and used vehicles, including financing, warranties, rebates, care and repair and much more.

Comparisons of Insurance Costs  
Published by the National Highway Traffic Safety Administration, this report compares vehicle insurance costs based on damage susceptibility.

ConsumerGuide Automotive Vehicle Class Buying Guides
Consumer Guide Automotive's singular focus is to make car shopping easier. We do that by offering comprehensive reviews of over 1,000 new and used vehicles, detailed pricing, safety information, and expert buying advice.  For more great advice and useful tools, check out the Research Tools page.

Edmunds 
Includes new and used car prices, Edmunds.com's True Market Values, editorial reviews of new models, consumer ratings, and vehicle comparison tools.

Fuel Economy Guide 
The US Department of Energy and the US Environmental Protection Agency provide fuel economy comparisons, tips to drive more efficiently and links to finding the lowest gasoline prices.

Kelley Blue Book 
Prices new and used motor vehicles and provides links to automotive advice, information about recalls, safety ratings, vehicle history and more.

NADA Guides 
Gives free consumer pricing of new, used, and classic cars, plus pricing of boats, aircraft, RVs and more.

Ohio Attorney General Auto Advice
Find tips about buying new or used vehicles and making complaints.

Ohio Bureau of Motor Vehicles
Find information and links for getting a driver's license, vehicle registration, and more, including the Digest of Ohio Motor Vehicle Laws.

Vehicle Identifcation Numbers 
Decode VIN numbers or perform a free VIN check at this site.

Yahoo Auto Green Center 
Browse the top 100 green car list, or compare cars running on different technologies, such as ethanol, at this Yahoo! site.

 

Automobiles - New Cars

Consumer Reports Car Buying Advice 
Consumer Reports has a web guide that provides essential information for choosing, buying, and financing a car. It includes links to its rating information on vehicles and to calculators and worksheets for the number-crunching of a purchase.

Energy Efficient Tax Credits For Automobiles
Information from the Alliance to Save Energy and the U.S. Department of Energy that shows you how purchases of energy efficient items (automotive and home) result in tax credits. Also available in Spanish.

Federal Trade Commission Automobile Purchase Advice
FTC provides advice for a consumer that includes links to information on auto service contracts, alternative cars and fuels, purchase hints, and vehicle repossession. Also available in Spanish.

Leasing An Automobile
Check out this link from the Federal Reserve Board if you are considering leasing rather than purchasing your automobile. Also available in Spanish. 

Loan Calculator (FINRA)
Use this calculator to determine the monthly payment for a car loan and see if an extra year on the term of the loan really makes sense.

SaferCar.gov
The official site maintained by the National Highway Traffic Safety Administration where you can locate all safety-related vehicle information, including complaints and recalls.

Understanding Vehicle Financing 
Get the facts on dealership financing and what it is, how to apply, special financing offers, cash back and rebate eligibility.  For a PDF of this brochure, click here.      

 

Automobiles - Used Cars

Ohio Bureau Of Motor Vehicles – Used Vehicle Purchase
Ohio's Bureau of Motor Vehicles provides tips on purchasing a used vehicle.

Purchasing A Used Vehicle
This Federal Trade Commission website provides important points to consider when you are thinking of purchasing a used vehicle. Additional links connect to authoritative information.

 

Automobiles - Consumer Complaints, Safety Issues, Vehicle Defects

Automobile Manufacturer Contacts 
Acura                  Audi                         BMW          Buick                Cadillac
Chevrolet            Chrysler                  Dodge        Ford                  GM
GMC                    Honda                     Hummer     Hyundai            Infiniti
Jaguar                Jeep                         Kia              Lexus               Lincoln
Mazda                 Mercedes-Benz       Mercury     Mini Cooper     Mitsubishi
Nissan                Pontiac                    Porsche     Scion             SmartForTwo
  Subaru                Suzuki                     Toyota        Volkswagen  Volvo

BBB Auto Line Program
The BBB AUTO LINE program assists consumers with vehicle warranty complaints for participating manufacturers.

CarComplaints.com
"Free information about car problems."

Center for Autosafety
Consumers Union and Ralph Nader founded the Center for Auto Safety (CAS) in 1970 to provide consumers a voice for auto safety and quality in Washington and to help lemon owners fight back across the country. 

Filing consumer complaints
From Consumer Protection at USA.gov, find links here for how to file a complaint and with who.

Free Lemon Check-Lemon Resources 
Tells how to avoid buying a lemon in the first place, including how to check a VIN number, lemon laws by state, and how to file a consumer complaint.

Ohio Auto Repairs and Service Laws
Brochure containing information on what your rights are and who to contact with complaints.

Ohio's Lemon Laws 
Explains the details of Ohio's lemon law.

SaferCar.gov  
Lists crash and rollover test results and vehicle defects, brought to you by the National Highway Traffic Safety Administration.

Secret Warranties, Recalls, Lemon Laws
Information on secret warranties, recalls, and lemon laws, including links for access to databases that provide data on recalls and service bulletin alerts.

Vehicle Complaints
The National Highway Traffic Safety Administration receives complaints about vehicles. These are entered into their vehicle owner's complaint database “to determine if a safety-related defect trend exists”. A link is available for filing a complaint about a vehicle.

Vehicle Defects And Recalls
Are you having too many problems with your car? Check your vehicle on the National Highway Traffic Safety Administration's database to determine its defects and recall records.