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HOLD IT!
 Now you can do it yourself -

RESERVE a book, video, DVD, Music CD, Book-on-Cassette or Book-on-CD

HOW TO PLACE A RESERVE FROM ANY OF THE LIBRARY'S 16 LOCATIONS and THE WEB
Follow these simple steps to reserve items when you are in the library or at home:

TO RESERVE A SINGLE TITLE:
1. Search the Library Catalog for the title you wish to reserve.

2. Many titles come in different formats, identified by the word or picture to the right of the title. Choose the correct format by clicking with the mouse on your selection.

3. Click on the "Reserve Title" button.

4. Fill out the request form by entering your Barcode (you must have a valid Library card), PIN (Personal Identification Number) and the location where you would like to pick up your reserved item. If you haven't already chosen a PIN, you will be given the opportunity to create one. If the item is needed before a specific date, enter the date in the space provided.

5. Click on " Submit."

TO RESERVE MULTIPLE TITLES:
The "Add to Cart" feature allows you to reserve multiple titles while entering your personal information one time at the end of your search.

1. Search the Catalog and choose the correct format of the title you wish to reserve. Click on the "Add to Cart" button.

2. To make additional selections, choose "Another Search" or "Start Over", continuing to "Add to Cart" until all selections have been made.

3. Choose "View Cart" from the top or bottom of the screen, which prompts you to "Export Your List" or "Reserve Your Items". ("Export Your List" allows you to send this list of items to an e-mail address). Choose "Reserve Your Items".

4. Fill out the request form by entering your Barcode, PIN (Personal Identification Number) and the location where you would like to pick up your reserved items. If you haven't already chosen a PIN, you will be given the opportunity to create one. If the items are needed before a specific date, enter the date in the space provided.

5. Scroll down the page to view your list of selected titles. You may reserve all titles on your list or select specific titles by clicking on the box to the left.


6. The Request box will indicate that your requests were successfully submitted. Choose "Empty Cart" to remove your list of saved records from the screen.

7. Remember to "View Your Account" to make sure we have your current e-mail address, telephone number, and home address so that we can properly notify you when your reserved item is available for pick-up.

QUESTIONS ABOUT PLACING YOUR OWN RESERVES

1.What can I reserve?
Any circulating item found in the library's catalog may be reserved.

2.How many items can I reserve?
A total of 25 items may be on reserve.

3.How will the library notify me that my reserve is ready to be picked up?
The fastest way to be notified is by e-mail. Otherwise you will be contacted by phone, or a notice will be mailed to your address.

4. What if the book or video I want comes in sets of 2 or more volumes, or I want a specific volume or edition of a title?
If you are not asked to choose the specific volume or edition you need, the librarian can assist you in placing your reserve. This will insure that you receive the correct volume or edition.

5. What if the status of an item is "CHECK SHELF" and I need it right away?
Call the library where the item is shown to be on the shelf and ask library staff to locate the item and set it aside for you. The item will be held until the end of the next business day. Otherwise, it may take several days for the item to reach your local library.

6. What if I forget my PIN?
If you have forgotten your PIN, library staff can delete your original number so that you may select a new one. Library staff members cannot read your password, so they cannot tell you what it is. They can see only an encrypted version of your PIN.

7. What if I change my mind?
You have the option to cancel your reserve when you view your account.

Things to remember when placing your own reserves:

• Reserves are filled in the order in which they are placed as copies are returned and become available.

• Library materials come in different formats. It's important choose the right one when reserving a title.

• There are loan limitations on high-demand materials, so it's important to limit your reserves to the amount of items you will be able to check out.
   Loan limits are: 10 Videos, 50 Books-on-Cassette, 5 DVDs, 10 Music CDs, 10 Books-on-CD.

• Loan periods vary according to type of material and some items are not renewable.

• E-mail is the fastest way for us to let you know your reserve is ready to be picked up. If you do not check your e-mail regularly, make sure the address and telephone number shown in your account are current so we can contact you.

• If you have questions or need assistance, library staff is always available to help!

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