Library Service Roadmap

Library-Service-Roadmap

Welcome Back! Most Libraries Now Open

–  Curbside Pickup Still Available – 

On Mon., Aug. 3, the Austintown, Boardman, Canfield, East, Michael Kusalaba, Poland, Struthers and Tri-Lakes libraries reopened for in-library service, joining the four which opened on July 13 – Newport, Brownlee Woods, Sebring and Springfield branches. Campbell Library in the CLWCC opens Wed., Sept. 9.

Please note that the Library has returned to its former telephone number of 330-744-8636 for all services, including Curbside Pickup.

Curbside DeliveryFor those who prefer contactless service, Curbside Pickup is available at OPEN locations, except Brownlee Woods.

For  CURBSIDE PICKUP details, click here »

Three libraries remain unavailable for in-Library services for the time being – Main Library, Greenford and Campbell. The Main Library staff is creating a reduced-service area which will serve patrons during the renovation construction. Greenford Library is too small for adequate social distancing. The new Campbell Library opens Wed., Sept. 9, in the CLWCC (Community Literacy Workforce and Cultural Center).



A Message from Library Director, Aimee Fifarek

In an open message to the community, Library Executive Director Aimee Fifarek said:

Hi, I’m Aimee Fifarek, Executive Director of the Public Library of Youngstown and Mahoning County. On behalf of the Trustees and staff of the Library, I want to express our sincere thanks to our community for the love of libraries and for their patience during these difficult times.  

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Have Questions? We Have Answers!

PLYMC logo with mask

#MasksOnOhio
#InThisTogetherOhio

We are pleased to announce that on August 3, we reopened more libraries and included popular services of browsing the collection and checking out materials in-library.

Library Executive Director Aimee Fifarek says: “Thank you for your patience as we are all moving through this new reality where cautious steps are needed to ensure the safety of our staff and patrons. We must take precautions when considering in-building service, as libraries are gathering places and  used by the most vulnerable populations, such as seniors, young children, people in poverty who are also prone to underlying disease. We are choosing to move ahead more slowly and with an abundance of caution out of care for everyone in the community.”

Will I Have to Wear a Mask in the Library?

Library Mascot Booker Bear wants you to stay safe! Masks expected in libraries.

Yes. Masks or coverings over the nose and mouth must be worn by patrons using the library, per Gov. Mike DeWine’s order of 07-23-2020.  Children 6 years of age and older must also wear masks. The Library will have masks available at no charge for those who need them, including children. Staff will be wearing masks. Those patrons with a medical reason they cannot wear a mask or cloth face shield are advised to phone the Library in advance to talk with staff about how their library needs can be met. (Photo: Library Mascot Booker Bear wants all of our patrons and staff to stay safe! Masks are required. Thank you!

First Hour for Seniors and Vulnerable Patrons 

Please note that the Library is reserving the first open hour at each location each day for our senior patrons age 65 and over, as well as vulnerable patrons of any age with underlying health conditions. This will apply to all libraries. For in-library service, children 7 years and under must be accompanied by a parent or guardian 18 years of age or older.

How Is the Library Ensuring that Materials Are Safe to Be Recirculated?

When the book and media drops are emptied, they are taken to a room inside the library where they remain untouched for (4) days. The best research available to libraries at this time indicates that the COVID-19 virus is is not detectible after three (3) days on five common library materials. We have added a little time and are holding them for (4) days before putting them back in service. “New research from Battelle concludes that the coronavirus is not detectable on five different library materials after three days…Scientists put the coronavirus on the cover of hardcover books, the cover of paperback books, plain paper pages inside a closed book, mylar protective book cover jackets, and plastic DVD cases.”
[Source, WOSU Publi Media: https://www.battelle.org/newsroom/news-details/battelle-study-coronavirus-undetectable-on-some-library-materials-after-three-days]


Brownlee Woods and Struthers Libraries Host Special Collections

Specialty services will be located in two libraries in order to remain accessible to patrons throughout the Main Library construction. The Brownlee Woods branch will temporarily house materials and services for the Business Center, Career and Job Center, and the Grant Center. The Struthers branch will be home to the Genealogy and Local History collection and services throughout construction. Please Note: Curbside Pickup will not be available at Brownlee Woods Library at this time.

Guidelines for Computer Use 

-Computers will be available for 50-minute sessions
-There will be 10 minutes between sessions to allow for cleaning and sanitizing
-A valid PLYMC library card is required for computer use
-Free printing will be offered with a limit of 10 pages per day per patron
-Express computers will be offered to patrons for 15-minute use; printing is available on express computers
-Computers can be accessed by setting up an appointment, calling ahead to reserve a computer or by walking up. Walk-up service is first-come, first-served and based on availability. If no computers are available, a greeter will sign them up on a waiting list.

What Are Hours and Capacity?

For safety sake, we will also need to limit the number of patrons that can be in the building at any one time. Social distancing will be in place. Each library has a limit of its own.

Austintown9 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri.-Sat.capacity 70
Boardman9 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri.-Sat.capacity 77
Brownlee Woods11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 19
Campbell (in CLWCC)12 -7 p.m. Mon.-Thurs and 9 a.m. to 5:30 p.m. Fri. and Sat.capacity 13
Canfield9 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri.-Sat.capacity 70
East11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 34
Michael Kusalaba11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Satcapacity 43
Newport9 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri.-Sat.capacity 35
Poland9 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri.-Sat.capacity 74
Sebring9 a.m.-5:30 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 14
Springfield11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 13
Struthers11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 24
Tri-Lakes11 a.m.-7 p.m. Mon.-Thurs. and 9 a.m.-5:30 p.m. Fri. and Sat.capacity 25

Will Curbside Pickup Be Available?

Curbside Pickup will expand to include other libraries beginning August 3. More information to come.

Are Meeting Rooms and Reading Areas Open?

Unfortunately, at this time, you still will not be able to gather in the library, use meeting rooms, lounge in reading areas or attend in-library programming.

Are the Libraries Providing Free WIFI?

The Library’s WIFI has been available outside libraries before and during the stay-at-home order and free WIFI is still available. The signal was boosted during this time to better enable people to use the WIFI outside libraries. Watch for signs in the library yards which indicate areas of best reception.

Reach a Live Staff Member at 330-744-8636

The Library has returned to its former telephone number of 330-744-8636. Patrons can call this number for reference information and other information about the Library. 

How Do I Return Materials? Are Book and Media Drops Open? Will There Be Fines? 

Materials must be returned in the Book and Media drop boxes outside each library. For safety sake, materials cannot yet be returned inside libraries. Patrons are asked to place library materials directly into the Book or Media drop box, but cautioned NOT to leave materials outside the box if it is full. Library cardholders are responsible for damages to materials checked out on their card. All returned items will be quarantined for four days, after which, materials will be checked in so that others may safely borrow them. *UPDATE: The due date for anything borrowed prior to March 16 was extended to Sept 4; after Sept. 4, fines will be charged.  Patrons should be aware that returned items may not be reflected in patron records immediately due to quarantine and processing time. 

Can I Get an Actual Book from the Library? 

Yes! Beginning August 3, you will be able to browse the collection and check out books. Also, Contactless Curbside Pickup, which started June 3, will continue and will be available at more locations during library hours. Patrons can place holds and check out books, movies, WiFi hotspots, and other library materials, for pickup. 
More details here: https://www.libraryvisit.org/blog/news/library-begins-curbside-pickup-june-3/

Note: The Library has signed the pledge to EMERGE Safely Pledge with the Youngtown-Warren Regional Chamber, the Mahoning County Convention and Visitors Bureau and the Trumbull County Tourism Bureau.

Will Virtual Programming Continue?

Yes. Virtual programming through the Library’s social media will continue, even after libraries reopen on August 3. The Library’s virtual programming has proven to be popular. Watch for more programming on at #LibraryMahoningCounty on FaceBook. Virtual Programming »


The Library Has Continued to Provide Service Since March 16

Many library services continued without interruption and several have been added since library buildings closed March 16, including:

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