Yes, you can return anything you have borrowing from a PLYMC branch to any other PLYMC branch. For a complete list of our locations, visit the Hours & Locations page.
Account FAQs
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General Questions
If you have provided us with an email address or cell phone number, it’s possible to receive a courtesy notice by email or text that materials are due two (2) days before the final due date.
An overdue notice is sent by your choice of email, telephone, text message or U.S. Mail when an item is seven (7) days past the due date.
A second notice citing the replacement cost of the materials is sent when the item is 21 days overdue and borrowing privileges are suspended.
At 28 days, the account is turned over to a collection agency, Unique National Collections. If materials are returned, replacement charges are removed.
We're fine free! The Library has eliminated fines for overdue PLYMC materials, but replacement fees must still be paid for materials not returned.
There are three ways to renew your library card:
- Call us at 330-744-8636
- Visit any PLYMC branch in person
- Email tcc@libraryvisit.org
To sign up for a Full Service Card, visit one of our 15 branches with proof of ID and address or sign up for a Digital Card online.
Materials can be checked out for 21 items with some exceptions:
- DVDs (7 days)
- Select Reference Materials (3 days)
- Bike Locks (1 day)
- Library of Things, opens a new window materials (7 days) with the exception of crafting materials
The following items can be checked out for in-library use only:
- Phone Battery Kits (2 hours)
- Chromebook (2 hours)
- Laptop (2 hours)
Patrons may check out up to 50 items. Limits for digital items differ by provider.
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Library of Things
Borrowing items from the Library of Things, opens a new window is free. However, kits returned with dirty items or items not put back in their carrying case correctly will result in a $10 cleaning fee.
If a major piece is missing or damaged (i.e., ball from a bocce set, pump for exercise ball, etc.), the patron will be charged $15 for each major piece. If a kit is returned in bad condition or with multiple broken or missing pieces then the patron will be charged the full replacement cost of the item.
The loan period for items from the Library of Things, opens a new window varies. Items can be checked out for 7 or 21 days. Items cannot be renewed.
Library of Things is a collection of unique items that furthers the Library's mission to connect people and communities to reliable resources that inspire learning and foster enrichment. The collection allows patrons to try something new without buying it first and to save money and storage space for items that may not be used often.
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Notifications
Yes! PLYMC offers text message services through Shoutbomb. Patrons can receive text messages about their holds, nearly due items and overdue items.
Text messages are sent from 844.202.2649. Standard text rates may apply.
To sign up for Shoutbomb:
- Visit a PLYMC location
- Call us at 330.744.8636
- Email your library card number and phone number to ask@libraryvisit.org
Please note that you will continue to receive notices as you did before too. These include print and email notices.
You can text commands to Shoutbomb at 844.202.2649 for information about your account.
Help – Complete list of command words
Help+Command – Get information on commands (listed below)
Notices – View which types of notices you are receiving
MyBooks – Status of all your library item
HL – List of hold items available for pick up
RL – List of items eligible for renewal. Text line # renew.
RI – List of items not eligible for renewal
RA – Renew all items
OL – List of overdue items
OI – List overdue items that can’t be renewed
OA – Renew all eligible overdue items
Holds – Hold notices Opt In/Out
Renew – Renew notices Opt In/Out
Overdue – Overdue notices Opt In/Out
MyCards – Display all library cards linked to text phone numberBy default, you will receive these notices: HOLDS, OVERDUE and RENEW. No further action is required. You can also sign up for these notices: FEES, ANNOUNCEMENTS and CLOSURE.
Each message type can be turned on or off any time after sign up. To toggle each on or off, text the keyword to 844.202.2649.
For example, text RENEW to 844.202.2649 to turn off renewal notices. Send the same keyword to turn the notices back on.
Please note that you will continue to receive notices as you did before too. These include print and email notices.